VisitBrighton is strongly committed to preserving the privacy of its customers. This Data Protection and Security Policy lets you know about our policy for the collection and use of information about you and your transactions with us.
We don't share your information with other companies without your prior permission and we will only send you emails if you specifically give us your consent to do so. Credit cards are completely secure when used on this wesbite.
If you register to use the password protected portions of the Site, we will ask you to provide us with certain up to date data about yourself which we will handle in accordance with the United Kingdom's Data Protection legislation. We maintain strict security standards and procedures with a view to preventing unauthorised access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, fire walls and server authentication to protect the security of your data. All VisitBrighton companies, all our staff and any third parties hired to provide support services, will be required to observe our privacy standards and to allow us to audit them for compliance.
When you book hotel accommodation online, our order form asks you to give us information specific to that order, including your billing address, shipping address, credit card information and email address. The information that you provide is used to process and send your orders. We also use the information to contact you if there is a problem with your order. We do not make our customer list available to other companies.
All of our transactions automatically take place on a secure server. All of your personal information is encrypted before it is transmitted over the Internet.
Note: Most banks either cover all the charges that result from unauthorized use of your credit card or limit your liability to £50, the maximum liability allowed under the Fair Credit Billing Act. You must notify your credit card provider of the unauthorized use in accordance with its reporting rules and procedures.
When you buy from us online, our system automatically gathers purchase data, and we also record information about purchases made through our telemarketing, mail order and other marketing operations. We use this information in two ways:
1 - We review what kinds of products and services appeal most to our members as a group. This statistical information helps us improve our offerings in the same way that other companies change their catalogue based on what sells best.
2 - We use information such as the number of purchases members make and the categories of goods and services they buy to make offers to them we believe will be of interest.
We do not give out any information about you, as an individual, to anyone, except to complete your transactions, or to comply with valid legal process such as a search warrant, subpoena or court order.
A cookie is a simple text file that is stored on a user’s computer (or mobile device) that is created when a user visits a website using a program called a browser (for example Internet Explorer, Firefox or Safari).
A cookie isn't a program itself and doesn't actively do anything on a user's computer. A cookie cannot be used to identify a user personally but they do contribute to improving a user's experience of a website.
A cookie simply allows the website to read the contents of the cookie text file. The text file itself simply contains a unique identifier code; the site name and some digits and numbers.
Cookies do lots of different jobs, such as:
Cookies are set by this website (first party cookies) but may also be set by other websites (e.g. You Tube) that run content on the website’s pages (third party cookies).
Cookies can be set to remember a visitor for the duration of their visit (session cookies) or to remember a visitor for repeat visits (persistent cookies).
Here are the standard cookies used by this website:
Each browser has different settings which allow a user to adjust their particular cookie permissions. Use the links below for information on how to adjust permissions based on your particular browser.
This site also uses content from third party media, which may set third party cookies. VisitBrighton does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.
To offer the best user experience on our site, we sometimes embed other widgets, photos and video content from external websites such as flickr. Pages with this embedded content may present cookies from these websites.
VisitBrighton does not control the dissemination of these cookies. You should check the relevant third party website for more information about these.