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About
Step into a North Pole village filled with Christmas fun, with the return of Santa's Grotto!
Step into a North Pole village filled with Christmas fun, with the return of Santa's Grotto!
22 November-24 December* | ticket price from £15- £17
Experience the magic of Santa's Grotto as you journey through the village. Little ones can enjoy a range of festive activities before meeting Santa and receiving a special gift to remember their visit.
Event highlights
* Children can make a wish in our enchanted wishing well before entering through the magic door to the North Pole village.
* They’ll take part in various activities in our Grotto ‘shops’, ending at our Penguin Post Office.
* Each family can enjoy dedicated time with Santa to share their Christmas wishes and all children with a ticket will receive a special collectable penguin soft toy in a presentation bag to take home as a memento and gift from Santa.
* There’ll be photo opportunities available throughout the experience, as well as the chance to take a professional, printed photo with Santa with reduced rates at the time of booking.
Photography
Professional printed photography is available, allowing the whole family to be part of the memory.
Pre-book your photo package to save 20%, with photo books and festive keepsake frames also available.
Book Tickets
Guide Prices
| Ticket Type | Ticket Tariff |
|---|---|
| Standard | £15.00 |
Note: Prices are a guide only and may change on a daily basis.
Book Tickets Online
Opening Times
| Santa's Grotto 2026 (22 Nov 2026) | ||
|---|---|---|
| Day | Times | |
| Sunday | 12:00 | - 13:40 |
| Santa's Grotto 2026 (5 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Saturday | 10:00 | - 17:30 |
| Santa's Grotto 2026 (6 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Sunday | 10:00 | - 12:50 |
| Santa's Grotto 2026 (12 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Saturday | 10:00 | - 17:30 |
| Santa's Grotto 2026 (13 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Sunday | 10:00 | - 12:50 |
| Santa's Grotto 2026 (14 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Monday | 14:00 | - 17:30 |
| Santa's Grotto 2026 (15 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Tuesday | 14:00 | - 17:20 |
| Santa's Grotto 2026 (18 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Friday | 14:00 | - 17:30 |
| Santa's Grotto 2026 (19 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Saturday | 10:00 | - 17:30 |
| Santa's Grotto 2026 (20 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Sunday | 10:00 | - 12:50 |
| Santa's Grotto 2026 (22 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Tuesday | 14:00 | - 17:30 |
| Santa's Grotto 2026 (23 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Wednesday | 10:00 | - 17:30 |
| Santa's Grotto 2026 (24 Dec 2026) | ||
|---|---|---|
| Day | Times | |
| Thursday | 10:00 | - 15:30 |
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